159, rue Lajoie Nord
Joliette (Quebec) J6E 5K6

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Services of respite, caretaking and temporary accommodation


Types of Disabilities: Auditory deficiency, Mental disability, Physical disability, Sensory impairment, Visual impairment, Plurihandicap, Polyhandicap, Global development delay, Autism spectrum disorders (ASD), Other

Age: 0-65 years

Availabilities: Places available


The types of services are:
  • Respite is available 7 days a week, for a maximum of 30 consecutive days.
  • Caretaking is available 7 days a week, daytime or nighttime.
  • Recreational services are offered 3 days a week between Monday and Friday (exact days may differ). Those services are reserved to people aged 21 and older.
  • Temporary accommodation is an alternative service for specific needs that may not exceed a period of 90 consecutive days. Some selection criteria are mandatory regarding the amount of room available and the approval by the executive board. 


Membership Info:

In order to become a member and to benefit from the services, it is necessary to:
  • Contact the resource and describe the partial profile of the person, primarily the required care and the kind of behaviour.
  • Depending of the family’s interest, plan an on-site visit with or without the handicapped person.
  • Organize a meeting* (around 45 minutes) in order to note all information necessary for the care of the person.
  • Plan an evaluation period.  For 3 hours, including a meal period, the person will be in caretaking mode to assess the kind of care needed, considering the information received and the new environment.
  • After the evaluation, a confirmation of the type of care will validate or invalidate the admission to services and specify the type of category related to the costs of the different services.
  • The membership dues ($50/$60)* are charged when the family submit the first service request. Subsequently, they will be required annually during the renewal period, in April of every year.
* The yearly membership dues are $50 when the member has an e-mail address and $60 when the member requires correspondence through the mail.
* It is possible to schedule the meeting and the evaluation at the same time in order to speed up the process.


Eligibility Criteria:

To submit for a membership application, the requirements are:
  • Residing in the region of Lanaudière.
  • The handicapped person is aged between 0 and 65 years old.
  • Living with an intellectual disability and/or physical deficiency (ASD, TBI, Trisomy).
  • Not demonstrating aggression or behavioural issues that could impair the safety of the service users or the employees.
  • Not demonstrating behavioural issues that would call for repetitive and punitive interventions, no self-control or no experience with time-outs.
  • Not requiring observation or care with the aim of assessing a medical condition or avoiding a risk related to the medical condition.

Description of Services Offered:

La Maison Clémentine is an organization established in April 1997 thanks to the initiative of l'Association de parents d'enfant trisomique de Lanaudière (APETL). By means of a donation from the Club Richelieu de Joliette, the house was purchased and arranged with pride.

Our goal is to offer a chance to the individual dealing with an intellectual disability and/or physical deficiency of experiencing community life and letting their family enjoy significant periods of rest. Those respites allow reassurance and spare the families physical and emotional exhaustion. It also gives the handicapped person the opportunity of staying in his natural living environment as long as possible.

The resource welcomes people with light to heavy restrictions in a homelike, energetic, adapted and safe atmosphere.

Currently, the services for people with specific and complex needs are limited due to financial reasons. We are in the process of receiving financing that would allow us to offer the different services without any restriction.


Other Details:

The care:

The basic care is the administration of medication and complete hygiene care. When someone requires specific care such as feeding tubes, a follow-up on severe epilepsy, insulin injection with an insulin pen, severe allergy procedure, etc., those needs must be evaluated and approved by the executive board. The treatments are provided by our caregiving staff in accordance with the norms stipulated by Law 90.

The caregiving ratios and categories:

There are 4 types of categories for the type of care to consider:

  • "A" indicates that the care provided to the service user is partial
  • "B" indicates that the care provided to the service user is continuous.
  • "C" indicates that the care provided to the service user involves specific help.
  • "D" indicates that the care provided to the service user involves specific and complex treatments.
  • 1x1 indicates that the care provided to the service user is continuously assured by a caregiver.

The regular caregiving ratio is one caregiver for 3 or 4 users belonging to categories A, B and C. It must not include 2 users from the category C.

The caregiving ratio for the category D is one caregiver for 2 users. It must not include 2 users from the same category.

The caregiving ratio for the category 1x1 is one caregiver that continuously looks after the user during his stay, except during nighttime.

Sensorial room:

A sensorial room is available to our staff so as to offer proximity care to the user. This care aims to provide well-being, enjoyment and fulfilment; it must not be used for therapeutic purposes.

The room contains a ball pool, a water wall, ambient lights, an adapted swing, devices for musical awakening and various tools for stimulation.



Particular service for our users with TBI or light physical limitations

A section may be reserved to our users living with traumatic brain injury or light physical limitations; the person must also be considerably autonomous.

This section is presented as a supervised apartment that allows moments of respite or short-term supervision. It is equipped with a living room (kitchenette, lounge), a bathroom with adapted shower and a bedroom. To use this service, some requirements need to be verified and the person must be able to move autonomously.

Even though the person may be autonomous to a certain extent, the staff is in charge of managing and handing out meals and medication.

Physical locations:

The locations are completely adapted and safe. The rooms are furnished with hospital-type adapted beds, movable patient lifts (2), a bathroom equipped with a patient lift on rails connected to the ceiling and an elevator to access the upper floor.

About the organization

A bit of history...

Do you know why La Corporation Répit-Dépannage de Lanaudière chose the name "La Maison Clémentine"?

During its foundation in April 1997, l'Association de parents d'enfant trisomique 21 de Lanaudière acquired the building located at 159 Lajoie Street in Joliette, whose owner was Ms. Clémentine Martin.  Ms. Clémentine Martin was known in her area for her numerous involvements in her community and she had wished that her property would contribute to the well-being of the Lanaudière community.

In this way, in honour of this great lady, La Corporation Répit-Dépannage de Lanaudière chose the name "La Maison Clémentine".

Since then, the resource has significantly evolved close to families dealing with intellectual disability and physical deficiency. La Maison Clémentine is an outstanding living space and a vital resource for many.

La Maison Clémentine has been a pioneer with its commitments throughout the years. The variety of services and the extent of availability for short-term or long-term stays to satisfy our multiple users allow the resource to distinguish itself as a comprehensive service, unique in the region of Lanaudière.

Our team include a group of caregivers that guarantee the accompanying, the entertainment and the care to our users. Coordination also contributes to the proper functioning, in collaboration with the administration. The caregivers operate with finesse and keenness in order to generate smiles and happiness.

Some statistics:

  • 26% of our clientele is 18 years old or less and 74% more than 18.
  • 46% is female and 54% is male.
  • More than 1300 requests for service are submitted every year.
  • 95% are users from categories A, B, C and 5% for the categories D and 1x1.
  • 85% of our members are natural families and 15% are intermediate and family-type resources.


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